Trengo is a platform that combines multiple communication channels into one unified inbox. It helps businesses manage their customer interactions more efficiently, allowing them to provide quick and seamless support across channels like email, social media, chat, and phone calls.
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Supported API Endpoints for Trengo
GET
List all tickets
Retrieve a list of all tickets.
/reference/list-all-tickets
POST
Create a ticket
Create a new ticket in the system.
/reference/create-a-ticket
POST
Assign a ticket
Assign an existing ticket to a user.
/reference/assign-a-ticket
POST
Close a ticket
Close an existing ticket.
/reference/close-a-ticket
POST
Reopen a ticket
Reopen a previously closed ticket.
/reference/reopen-a-ticket
GET
List all messages
Retrieve a list of all messages associated with tickets.
/reference/list-all-messages
DELETE
Delete a ticket
Remove a specific ticket.
/reference/delete-a-ticket
GET
List all tickets
Retrieve a list of all tickets.
/api/v2/tickets
POST
Assign ticket
Assign a ticket to a user.
/api/v2/tickets/assign
POST
Close ticket
Close an existing ticket.
/api/v2/tickets/close
POST
Reopen ticket
Reopen a previously closed ticket.
/api/v2/tickets/reopen
DELETE
Delete ticket
Delete a specific ticket.
/api/v2/tickets/{ticketId}
GET
List contacts
Retrieve a list of all contacts.
/reference/as
POST
Create a contact
Create a new contact in the system.
/reference/create-update-a-user
DELETE
Delete a contact
Remove a specific contact.
/reference/delete-a-user
GET
List contacts
Retrieve a list of all contacts.
/api/v2/contacts
POST
Create a profile
Create a new profile in the system.
/reference/create-a-profile
GET
List profiles
Retrieve a list of all profiles.
/reference/list-contacts
GET
List profiles
Retrieve a list of all profiles.
/api/v2/profiles
POST
Import text message
Import a text message into the system.
/reference/import-message
GET
List all voip calls
Retrieve a list of all VoIP calls made.
/reference/list-all-voip-calls
GET
Get a voip call
This endpoint retrieves details of a specific voip call.
/reference/get-a-voip-call
GET
List all help centers
Retrieve a list of all help centers available.
/reference/list-all-help-centers
POST
Create a help center
This endpoint creates a new help center.
/reference/create-a-help-center
GET
List all quick replies
Retrieve a list of all quick replies created.
/reference/list-all-quick-replies
POST
Create a quick reply
This endpoint creates a new quick reply.
/reference/create-a-quick-reply
GET
List all labels
Retrieve a list of all labels.
/reference/list-all-labels
POST
Create a label
Create a new label.
/reference/create-a-label
DELETE
Delete a label
Remove a specific label.
/reference/delete-a-label
GET
List all users
Retrieve a list of all users.
/reference/list-all-users
POST
Create a user
This endpoint creates a new user.
/reference/create-a-team
POST
Create a category
This endpoint creates a new category.
/reference/create-a-category
GET
Get category
Retrieve a specific category.
/reference/get-a-category
PUT
Update category
Update an existing category.
/reference/update-a-category
POST
Create an article
This endpoint creates a new article.
/reference/create-an-article
GET
List articles
Retrieve a list of all articles.
/reference/list-all-articles
GET
Get article
Retrieve a specific article.
/reference/get-an-article
PUT
Update article
Update an existing article.
/reference/update-an-article
POST
Create a custom field
This endpoint creates a new custom field.
/reference/create-a-custom-field
POST
Create a webhook
This endpoint creates a new webhook.
/reference/create-a-webhook
GET
List all webhooks
Retrieve a list of all webhooks set up in the system.
/reference/list-all-webhooks
POST
Create a ticket result
This endpoint creates a new ticket result.
/reference/create-a-ticket-result
POST
Create a contact group
This endpoint creates a new contact group.
/reference/create-a-contact-group
POST
Create a team
This endpoint creates a new team.
/reference/create-a-team-1
POST
Send a message
This endpoint sends a message.
/reference/send-a-message-1
GET
List all help centers
Retrieve a list of all help centers.
/api/v2/help-centers
GET
Get help center
Retrieve a specific help center.
/reference/get-a-help-center
PUT
Update help center
Update an existing help center.
/reference/update-a-help-center
GET
List blocks
Retrieve a list of all blocks.
/reference/list-all-blocks
GET
Get block
Retrieve a specific block.
/reference/get-a-block
POST
Create block
Create a new block.
/reference/create-a-block
POST
Create section
Create a new section.
/reference/create-a-section
PUT
Update section
Update an existing section.
/reference/update-a-section
To set up Trengo integration, add the HTTP Request node to your workflow canvas and authenticate it using a generic authentication method. The HTTP Request node makes custom API calls to Trengo to query the data you need using the API endpoint URLs you provide.
See the example hereThese API endpoints were generated using n8n
n8n AI workflow transforms web scraping into an intelligent, AI-powered knowledge extraction system that uses vector embeddings to semantically analyze, chunk, store, and retrieve the most relevant API documentation from web pages. Remember to check the Trengo official documentation to get a full list of all API endpoints and verify the scraped ones!
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